Privacy Policy

1. Important Information and Who We Are

Purpose of this Policy

This policy explains how CVS Property collects and processes personal data through your use of this website, including when you:

• Make enquiries

• Request information

• Engage our services

• Subscribe to communications

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller

CVS Property Ltd is the controller and responsible for your personal data.

Contact details
Email: info@cvspropertyltd.com
Postal address: 71 - 75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK

You have the right to complain at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns first.

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2. The Data We Collect About You

Depending upon your use of our Site, we may collect, use or store some or all of the following personal and non-personal data that you provide to use or is collected automatically:

• Identity Data – name, title

• Contact Data – email address, telephone number

• Transaction Data – services purchased or enquiries made

• Technical Data – IP address, browser type, device information

• Usage Data – how you use our website

• Marketing & Communications Data – marketing preferences

We do not collect special category data or criminal offence data.

If you fail to provide required data, we may be unable to provide services.

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3. How Is Your Personal Data Collected?

We collect data through:

• Direct interactions (information you provide) (forms, email, phone, enquiries)

• Automated technologies (cookies, analytics tools)

• Third parties (analytics providers such as Google)

See our Cookie Policy for further detail.

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4. How We Use Your Personal Data

We only use personal data where legally permitted, including:

• Performance of a contract

• Legitimate business interests

• Legal obligations

Common purposes include:

• Respond to enquiries and provide requested information

• Communicate with clients and prospective clients

• Deliver and manage our services

• Managing relationships

• Improving website performance

• Marketing communications (with opt-out rights)

• Comply with legal or regulatory obligations

We only process personal data where we have a lawful basis to do so. We do not rely on consent except where required for marketing.

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5. Marketing Preferences

You will receive marketing communications only where permitted by law.
You may opt out at any time by:

• Using unsubscribe links

• Contacting us directly

We do not share personal data with third parties for marketing without express consent.

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6. Disclosures of Your Personal Data

We do not sell or rent your personal data. We may share data with trusted third parties only where necessary, including:

• Professional advisers

• IT and website service providers

• Regulators or authorities where required

All third parties must comply with UK data protection law.

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7. International Transfers

Some third-party providers (e.g. analytics and hosting) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, including:

• Adequacy regulations

• UK-approved contractual protections

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8. Data Security

We apply appropriate technical and organisational security measures.
Access to personal data is restricted to those with a legitimate business need.

We have procedures to address data breaches and will notify regulators and individuals where legally required.

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9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal and regulatory requirements.

By law, certain records may be retained for up to six years for tax or legal purposes.

Data may be anonymised for statistical or research use.

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10. Your Legal Rights

Under data protection laws, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion of your data

• Object to processing

• Restrict processing

• Request data transfer

• Withdraw consent

Requests are handled within one month.

To exercise your rights, please contact us using the details below.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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13. Glossary (Summary)

• Legitimate Interest – business purposes balanced against your rights

• Performance of Contract – necessary to provide services

• Legal Obligation – compliance with law